Patriot Claims offers a technology-led inspection and claims support platform that speeds up property assessments and improves claims accuracy. Combining field expertise with real-time data integration, Patriot Claims reduces turnaround time and improves customer trust during the claims lifecycle.
An established inspection services provider with 15+ years of experience sought technology to scale inspections, reduce manual errors and integrate smoothly with claims platforms used by carriers and adjusters.
Claims teams relied on manual inspections, delayed reporting and limited visual documentation – all of which slowed claim resolutions and increased friction for policyholders.
Slow scheduling and manual report preparation created claims backlogs.
Insufficient photo/video capture and poor integration with claims systems hampered decisions.
Coordination between field teams and adjusters required repetitive manual steps.
Variation in inspection documentation led to rework and disputes.
Frisson built a modular inspection platform for Patriot Claims that offers direct inspect services, virtual assists, ladder assist and emergency response workflows — all integrated into claims systems for fast, auditable outcomes.
Field inspections with structured data capture and rich media.
Real-time visual support to help adjusters assess damage remotely.
Specialized elevated inspections for accurate roof and structure assessments.
Rapid triage and documentation for emergency claims to reduce further loss.
We implemented the solution in phases — beginning with structured field inspections, then enabling virtual assist features and claims-system integrations to scale operations.
Pre-built inspection templates and media capture tools for consistent data collection.
APIs and connectors for seamless ingestion into claims management systems.
Enable remote visual inspections and live collaboration with adjusters.
Training field teams and auditors to ensure consistent inspection quality.
Patriot Claims is applicable for insurers, third-party administrators and large property managers who need reliable, auditable inspection data.
Faster claim triage and improved loss estimates.
Remote collaboration and reduced site visits.
Maintenance triage and emergency response coordination.
The platform reduced claim processing friction by providing timely, accurate inspections and integrated documentation for adjusters and carriers.
Faster field-to-report cycles.
Standardized templates eliminate inconsistency.
Less manual coordination required.
Scaled inspection capacity significantly.
Frisson’s inspection platform gives claims stakeholders accurate, fast and auditable inspection workflows — reducing cycle times and improving customer outcomes.